Terms and Conditions

1. General Information

a. This website is owned and operated by the Skytech Innovation (ABN 87 312 141 330 ).

b. Access to and use of this website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, which may be updated, suspended or terminated by the Skytech Innovation without notice in the Skytech Innovation's absolute and unfettered discretion. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

2. Pricing & Product Availability

Pricing

a. Prices are subject to change without notice.

b. All prices include GST.

c. Sale items are only available at the lower price whilst stocks last and during the designated sale period.

d. We take all reasonable care to ensure that all details and prices of products on the Skytech Innovation online shop are correct at the time of online publication. However, we reserve the right to correct any publishing errors on the website and cancel orders made at the incorrect price.

Product availability

a. Please check the availability of the item you wish to purchase. All in stock items are promoted in good faith to be available at our warehouse at the time the order is received.

b. The availability indicator applies to single items only, and where multiples are purchased, the shipment of the total order may be delayed.

c. Once we have received your order, you will receive a confirmation email confirming receipt of your order. This is not a guarantee of availability.

d. Unforseen supply issues or unexpected demand may occasionally result in stock being unavailable. You may cancel or edit your order up until your order has been assigned to our warehouse team. Please phone (02) 9700 9783 or email sales@skytechs.com.au to make any changes.

e. Items marked as pre-order will generally be dispatched on the day prior to the release date. Where an order contains additional items, the entire order will be dispatched once the pre-order stock is available.

f. All backorder items are promoted in good faith to be available from our suppliers at the availability indicated. Where an item is deleted from a supplier's range after we have placed an order for it on your behalf, the item will be cancelled from your order and you will be notified.

3. PROMO CODES

a. We may from time to time offer promotional codes which may apply in respect of any, or certain specified, purchases made though this website. The conditions of use relating to any discount code will be specified at the time of issue. Eligibility may also be based on meeting a minimum spend requirement. When entered on the shopping cart page, the appropriate discount is deducted from the cart total or an offer, that is, a free gift with purchase, is applied.

b. In some cases the promotion will apply automatically, without the need for a promo code to be entered. The discount is recorded on the shopping cart page.

c. Please note that some promo codes may have a restricted usage, and may not be combined with other promotions.

d. Where a refund is issued on an order containing a promo code, the refund will match the amount tendered, net of the promo code discount.

e.Where "free delivery" is specified, the method of delivery will be at the Skytech Innovation's absolute discretion.

4. CHANGING YOUR ORDER

a. We will do our best to accommodate you should you wish to make a change to your Skytech Innovation Shop order including substitution or addition of products, upgrading to Express Post, changing the delivery address or cancelling your order. This is possible only up until your order has been assigned to our warehouse team for collating. Please phone (02) 9700 9783 or email sales@skytechs.com.au with the details of the change required.

b. Please note that these changes may not be reflected in future email correspondence regarding your order.

5. SECURE PAYMENTS

a. We accept the following payment methods:

Skytech Innovation Shop Website / skytechs.com.au

Paypal

02-7900-9783/ In store

 Visa, Mastercard, Paypal

 

b. We only accept direct bank deposit for wholesale customers.

 c. Payment is taken at the point of order placed.

 d. Details about our partner, Paypal can be found at http://www.paypal.com.

 e. By placing an order, you are offering to purchase items from us on and subject to the Terms of Service contained herein. The Skytech Innovation may accept or reject this offer at its discretion at any point up until the order is dispatched. For example but not limited to, if the payment method appears fraudulent or the items are being purchased in commercial quantities. We reserve the right to cancel the Customer Account.

 f. In the event that a PayPal order is cancelled, the PayPal pre authorisation will be voided.

6. DELIVERY

Please find delivery terms and conditions by clicking here.

 

7. PASSWORD PROTECTED ACCOUNT

a. To shop at the Skytech Innovation Shop website you will be required to create a password protected account. If you are a returning customer, you will be required to log onto this account.

b. In setting up a password protected account, you agree to accept responsibility for all activity that occurs under your account or password.

c. You may terminate your account at any time by contacting us.

 

8. RETURNS, REFUNDS & EXCHANGES

 Please find returns, refunds & exchanges terms and conditions by clicking here.

 

9. FEEDBACK

a. We welcome feedback and attend to all feedback and complaints promptly. For your own protection and security, please do not send your credit card details via a webform or email communication.

b. You are invited to provide product reviews to assist other customers in their purchasing decisions. Product reviews will be moderated prior to publishing and may be edited or removed as per the Skytech Innovation Online Terms and Conditions.

10. PRIVACY

Our privacy policy, which sets out how we will use your information, can be found at here. By using this website, you consent to the processing of information as described therein and warrant that all data provided by you is accurate.

11. GOVERNING LAW and JURISDICITON

These Terms of Service are to be construed in accordance with the laws of New South Wales, Australia and in the event of any dispute or claim associated with these Terms of Service, that dispute or claim shall be subject to the exclusive jurisdiction of New South Wales, Australia.

12. SKYTECH INNOVATION COPYRIGHT NOTICE

a. Skytech Innovation Materials, including pages and online images, are protected by the Copyright Laws of Australia. All rights are reserved.

b. When you access the Skytech Innnovation you agree that you may retrieve the Skytech Inovation's materials for information only. You may save a local copy or send it to your printer for your own personal use or in order to inform authorised and potential users about the Skytech Innovation materials. However, you may not make any charge for such use and any commercial exploitation is expressly prohibited.