RETURNS, REFUNDS & EXCHANGES

 

a. We will refund, credit or exchange products only in original sale condition with presentation of the original Skytech Innovation Shop sales receipt.

b. Please contact us on 02-866 433 99 or by email support@skytechs.com.au within 14 days of receipt of your order, to advise of faulty, incorrect or omitted items and to arrange a replacement or refund prior to posting your return.

c. Delivery and packaging charges are not refundable for change of mind refund. Additional delivery charges will apply for exchanges.

d. Please send your return, including a copy of your receipt and a note with your instructions to:

F41, 6 Abbott Road,

Seven Hills, 2147 NSW

Australia

e. Please note upon return, if the product is opened or used we may charge a restocking fee which starts from 10%. The percentage may vary depeding on the status and condition of the product.